NEIBAUER
Hello, I'm Lindsay.
I am a User Interface & User Experience Designer committed to producing credible and usable products to strengthen customer loyalty & increase sales.
Want to look at some work?
THE CHASE DOG CLUB
Desktop & Mobile Website Design
A Twin-Cities metro-area dog daycare needed to update its online presence—and its confusing enrollment process.
My Role
I was the sole researcher, designer, and implementer of all aspects of this project.
Main Goal
Simplify enrollment process for new clients.
DECKS DIRECT
Desktop & Mobile Website Design
As a fast-growing retailer in a competitive online space, Decks Direct needed to have a website one step ahead of the competition.
My Role
I was the main researcher and designer for this in-house project.
Main Goal
Increase online conversion rate.
UPRISING BREAD QUIZ
Themed Quiz & Email UX Writing
A Cincinnatti-based low-carb bread producer wanted a tool to increase user engagement and provide a fun way to sell more bread.
My Role
I was the UX writer for this contract project.
Main Goal
Engage customers.
DECKS DIRECT
Checkout Error Microcopy Update
Confusing error messaging for online customer was resulting in extra personnel time or lost sales. It needed a refresh.
My Role
I was the UX researcher and writer for this in-house project.
Main Goal
Decrease checkout error rate.
Nice to meet you.
Behind that placid smile is a whirring brain.
Seemingly complex goods or services tend to live on a beautiful island just out of reach of the comparably beautiful island populated by the ideal consumers and users.
I'm here to understand and empathize with what's happening on both islands and build a comprehensive, accessible, delightful bridge between the two.
